Thank you for watching and please subscribe to my channel. Wd 1tb black my passport portable external hard drive. Now unplug the external drive and restart the computer. Mar 22, 2019 my drive clicks for about 5 seconds then stops, but when i go to the file explorer its not showing up so i tried disk management tool and i found it but it always says request failed due to fatal device hardware error then i tried all your steps but none worked please help. Western digital wd provides various data storage solutions to help users capture and preserve their most valued data. The western digital my passport ultra 2tb usb3 external hard drive is an impressive, fast, compact storage solution for video enthusiasts. Wd my passport failure and fatal device hardware error. The fact that the my passport drive showed that the drive had 442gb of 465gb free, should have suggested and indicated to you that it was still working, and a further simple run chkdsk g. Ive tried installing wd drive utilities onto my laptop but for some reason it hangs on install or when it says its finished its not actually installed. Fix and repair wd my passport ultra not detectedshowing up.
Ive tested the external hard drive on my home laptop and office desktop pc. When i run drive utilities test, smart test pass, but quick self drive test failed and complete drive test also failed. Wd drive utilities for windows free download and software. List of all wd firmware and software available for download. My passport studio wdbaac4000ach, wdbadb5000axxx, my passport studio wdbadb5000a series. Wd my passport ultra external drive corrupted windows 7. Wd 4tb my passport ultra blue portable external hard drive. It is a 2tb wd my passport ultra external hard disk which was used as ntfs with only one partition. Wd 2tb my passport ultra on mac pro not w apple community. Is there a possible way that can help me to repair the. The drives within are not of the same quality as my passports, nor even the lowerend elements line. An assigned rma number is valid for 10 days only and will expire on the 11th day after the date of.
Wd drive utilities software allows you to configure, manage, and diagnose your wd drive. The first gave issues accessing folders under time machine and failed a complete drive test. I never dropped below 29mbs even with large amounts of small files being copied to the drive. If you have any important files inside the passport, do a backup and try to format it, once you do try to run a dlg test. Wd my passport ultra 1 tb portable hard drive blackgrey. If you have a wd mycloud or mybook live nas, you can connect to it via ftp to transfer files much faster than the normal windows explorer network transfer. Now i removed the drive, but i would like to use the drive, coz its a 1. Mar 06, 2020 in addition, the system supports my book, my book, my book for mac, my book duo, my passport, my passport ultra wd backup, my passport ultra metal, my passport for mac, my passport for mac, and my passport air. The my passport ultra drive comes equipped with wd backup software to help make sure your photos, videos, music and docs dont get lost. Resolved western digital external drive, read diagnostics. My passport 1 tb sometime work, sometime cannot even detect.
The complete test drive fails, sometimes after 10% sometimes it passes to 20 or 30%, then i see a red message complete drive test failed. Wd 1tb my passport ultra portable storage with metal finish. May 15, 20 the wd my passport ultra is available now and comes with a three year warranty and a variety of enclosure colors. Download wd quick formatter to reformat wd external hard drive to ntfs, fat32, etc in windows 1087. T errors hi i have several my passport ultra drives that have been returned to me from customers stating the drives have failed show smart disk info using western digital data lifeguard diagnostic and upon testing them myself i can confirm this. Wd brings you the my passport ultra in a sleek and powerful device. Wd 4tb my passport ultra silver portable external hard drive, usbc wdbftm0040bslwesn wd 5tb my passport portable external hard drive, black wdbpkj0050bbkwesn seagate stgx5000400 portable 5tb external hard drive hdd usb 3. Wd my passport 1 tb portable hard drive and auto backup. Wd 4tb my passport ultra portable external hard drive. When i connect my wd my passport ultra external hard drive to the usb port no sound is made and the external hard drive is not detected, as you can see in the below images the driver for my passport ultra seems to have deleted itself, there is no driver what so ever. Tutorial how to fix no writable wd smartware partition. When i run quick test, extended test and view test result against the drive all pass but i still cant access it and it shows as 0kb and not available.
During the process i get a message that says it cannot see a target drive. If your product is not listed above, please visit the product page. May 31, 2015 the good the new and compact my passport ultra portable drive offers up to 3tb of storage space, delivers fast performance and comes in many color options. Complete drive test failed external drives for mac wd. Wd external hard drive passport ultra beginners questions i just got an wd ultra 1tb external hard drive and i have a question about how its backup works with wd smartware. Any files on hard drive will be deleted in order to complete the process here i show you how to fix the error on western digital smartware software w. My new passport fails the quick drive test in the wd utility. The drive isnt hidden in any way, when i manage drives under disk management i get an initialise disk message, click ok to this and then get a request could not be performed because of an io device error. Wd smartware wd smartware is another great tool for recuperating access to your hard drive.
We stand behind our warranty in the event that the drive is not working properly after testing with different ports, cables, and computers. In my real world copy test the new my passport ultra drive was just noticeably faster than the older. Western digital my passport ultra 1tb external hard drive is. Wdbaac2500ach my passport elite storage pdf manual download. Passport fails quick drive test wd portable drives wd. Wd external hard drive passport ultra beginners questions. Wd my passport ultra 1tb repair data recovery 11s5xs1. Download wd quick formatter to format external drive in. The older my passport slim peaked out at about 55mbs and dropped several times to just above 25mbs. Mar 14, 2018 my wd my book fails the quick drive test. My brother told me that he deleted some data from the drive by mistake and was recovering the data from the drive but all the windows recovery programs he used just hanged after few minutes which is also a sign of bad sectors. View and download western digital wdbaac2500ach my passport elite user manual online. Its windows 10ready out of the box to seamlessly deliver plugandplay storage, while password protection with hardware encryption helps enforce the security of your content.
Quick fix for the request failed due to fatal device. Western digital click of death my passport hard drive. Again plugin the external drive and check if it works. If the wd my passport readonly on mac problem is caused by the ntfs file system, installing iboysoft ntfs for mac to edit, rename, delete the saved files and transfer files to the readonly wd my passport hard drive.
Wd my passport ultra not working i have a 2tb usb 3. The wd hard drive failed to show up on my pc and i couldnt access saved data either. I have not yet tried with time machine but this one also fails the complete drive test with same message. Western digital my book 8tb and my passport 4tb external hdds. Wd 1tb white my passport ultra portable external hard drive. You can set it to run automatically to your schedule.
If the external drive is not detected under disk drives, expand universal serial bus controllers and check if wd my passport ultra is available. The my passport ultra features metal and matte finishes and comes armed with usb 3. Jan 27, 20 any files on hard drive will be deleted in order to complete the process here i show you how to fix the error on western digital smartware software w. The icons for wd security, discovery and backup are on my desktop. My drive clicks for about 5 seconds then stops, but when i go to the file explorer its not showing up so i tried disk management tool and i found it but it always says request failed due to fatal device hardware error then i tried all your steps but none worked please help. Equipped with usbc technology, the my passport ultra portable drive offers an easy way to expand your storage with a modern metal design that complements your pc. Fusing metallic and matte finishes, the brilliant design of the my passport ultra drive fits comfortably in your palm, pocket or purse so you can take the content you love anywhere.
Store and access files on the go with this 2tb wd my passport portable hard drive for mac. Automatic backup equipped with wd backup software to auto back up photos, videos, music and docs from your system onto the drive. The thing is ive never used an external hard drive before. Aug 14, 2016 when i run quick test, extended test and view test result against the drive all pass but i still cant access it and it shows as 0kb and not available. Wd my passport portable hard drive and auto backup software the my passport portable hard drive is trusted to store the massive amounts of photos, videos and music you love. Western digital 2 tb my passport portable hard drive with password protection and auto backup software black works with pc, xbox and ps4 4. Noticeably faster than the old wd passport ultra 320gb i still have from 6 years ago. How to unlock a wd external drive without a password ccm. My quick unboxing of western digital my passport ultra 4tb. This blue wd my passport portable hard drive comes with usba and usbc cables for flexible connectivity options. The backup software keeps you covered against accidental data loss, and password protection prevents unauthorized access to your content. Wd 3tb black my passport ultra portable external hard drive. When i connect wd my passport ultra external drive got.
Western digital 4tb my passport ultra portable external hard. Our wd my passport ultra drives must pass our stringent testing and burnin quality standards before leaving our warehouse. Products like wd my book, my passport and elements are favored by a lot of people. Available in an array of vibrant, fun colors, the sleek style fits comfortably in the palm of your hand, so you can easily take your treasured content everywhere you go. However, im getting strange readings, when i first start wd lifeguard the smart status is ticked as. Read speeds up to 2000mbs to decrease load times and get you into the game faster. The volume does not contain a recognized file system. How to partition and format a wd drive on windows 8. Wd backup installer fails to recognise wd drive discus and support wd backup installer fails to recognise wd drive in windows 10 installation and upgrade to solve the problem. Pick the time and frequency to auto back up files from your system onto the drive. Wd my passport ultra 1tb repair and data recovery how to fix hard drive by swap the pcb board. Western digital my book 8tb and my passport 4tb external. For many users this action alone is sufficient to make a passport work without the need for an extra power source. Quick drive testfail external drives for pc wd community.
Ive had all three ive tried fail my fault for drinking the koolaid, and due to extended writesreads in normal temperatures. Have you tried accessing the drive on a different computer. This guide introduces three common scenarios in which you might find your wd my passport external hard drive readonly on mac. Top 6 solutions to wd my passport ultra not detected windows. The western digital store must receive the returned item within 10 days after a return merchandise authorization number has been issued.
The first segment gives the write speed, while the second one. Wd my passport 1tb quick drive self test failed wd. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. If you must share the wd passport with a windows computer, this is not a good option. Back up automatically the my passport drive comes equipped with wd backup software to help make sure your photos, videos, music and documents dont get lost. Right click on wd my passport ultra if it is detected and click on uninstall. Packaging follows the new look we have recently seen with the my passport ssd. I used the wd quick drive format to format my passport 0820. For the same amount i paid for the pp ultra 320gb, i. It worked fine till this morning, then all when i plugged in it wouldnt appear under my drives as normal. But it says nothing other than failure, and the drive appears to be working.
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